Policies

Recalls and Safety Notices

Last updated: October 30, 2026

Sometimes a manufacturer or a government agency announces that a product needs to be fixed, replaced, or taken out of use. This page explains what we do when that happens and what you can do.

What we do

If a recall affects a product we sold, we do our best to:

contact affected customers using the email address on the order;
post a notice on this page or the related product page;
tell you what is affected, how to check whether you have an affected item, and what to do next;
help you reach the manufacturer or arrange the remedy it offers, such as a repair, replacement, or refund.

What you can do

Stop using a product if you learn it has been recalled or you have a safety concern.
Check the product's model, part number, lot, or date code against the recall notice.
Contact us with your order number and the product name or part number, and we will help you find the next step.
Keep your order emails up to date so we can reach you. Recall notices are safety messages and may be sent even if you have unsubscribed from marketing emails.

Current notices

[No active recall notices at launch. Add notices here as they arise.]

Learn more

You can also check the US Consumer Product Safety Commission (cpsc.gov) and other relevant government agencies for recall information.

Product Safety and Prop 65 | Warranty | Returns

Contact