Shipping & freight
Straightforward rates, fast dispatch, and a tracking number on every order. No surprises at checkout.
Free over $99
Free ground shipping on merchandise subtotals of $99 or more — measured before tax and after any discounts. Orders under $99 ship for a $9.99 flat rate.
Ships in 1–2 business days
Orders placed by 2:00 PM ET ship the next business day in most cases. Every order ships from the supplying vendor and goes out within 1–2 business days.
Tracked delivery
Every shipment carries a tracking number, emailed to you as soon as your order leaves the vendor. Follow it any time on our order tracking page.
Where we ship
We ship to all 50 US states. Residential and commercial addresses are both welcome — include a suite or dock number for commercial deliveries so the carrier can find you on the first try.
Oversize & freight items
Large or heavy items — palletized material, long pipe and conduit, motors, compressors — may need LTL freight rather than parcel service. These items are flagged on the product page, and we quote freight individually before your card is charged. You approve the freight cost up front; nothing ships without your OK.
Sales tax
Connecticut sales tax (6.35%) applies to orders shipped to Connecticut addresses where applicable. Tax-exempt business accounts with an approved certificate on file are not charged tax — see business accounts.
Damaged or missing shipments
Inspect your delivery when it arrives. If anything arrives damaged or a box is missing, contact us within 7 days with your order number and a photo of the damage — we'll make it right, including a replacement or full refund at no cost to you.