Terms of sale

Seller

Badger & Beaver is operated by GFM Holdings LLC, 282 Poquonock Ave, Windsor, CT 06095. Email: support@badgerbeaver.com; phone: (860) 461-2007.

Prices

Every product shows one verified price. Prices are verified against real sellers and can change when verification changes. At checkout we re-check the price of every item; the price shown at checkout, before you pay, is the price you pay. If a price changed since you added an item to your cart, checkout shows the new price before payment.

Price-match

Found the identical item at a lower live, verifiable price? Send us the link. If it checks out, we issue a single-use claim code, good for 30 minutes, for one item: the verified price minus 2%, with the extra discount capped at $10 per product. One code per item. We reply to claims within one business day.

Orders and payment

When you place an order we authorize your card; we capture payment once your order is confirmed. Payments are processed by Stripe and we accept Visa, Mastercard, American Express, and Discover. Sales tax is calculated from your delivery state and ZIP; approved tax-exemption certificates remove tax for the states they cover. You may add a purchase-order number for your own internal records. Payment is due at checkout — we do not offer Net 30 terms. Your order status stays “Processing” until your order ships.

Shipping

Parcel shipping is free on merchandise subtotals of $99 or more (measured before tax and after any discounts). Below $99, shipping is calculated at checkout from your delivery ZIP. Oversize items ship by freight: we quote the freight cost and you confirm the estimate before anything is charged for it. Delivery times shown on a product page are estimates, not guarantees. Orders placed by 2:00 PM ET ship the next business day in most cases.

Availability

Badger & Beaver carries no stock or inventory of its own. It deals directly with vendors, distributors, and manufacturers to sell their products, and products are fulfilled from those suppliers after you order — you pay Badger & Beaver, and Badger & Beaver arranges fulfillment through the supplier. If an item cannot be supplied, we tell you and refund anything you paid for it. Delivery estimates reflect the supplying source’s stated timing.

Returns and refunds

Returns follow the return policy of the seller who supplied the item — there is no single Badger & Beaver returns window. Where a seller's policy is on file for your item we show it; otherwise start a return from the contact form with your order number and the item, and we confirm that seller's policy for your order. Refunds go to your original payment method within 5–10 business days of the return being accepted under the seller's policy and received.

Business accounts

Business accounts support tax-exempt purchasing with an approved certificate, volume pricing on 10+ units (2% at 10+, 5% at 50+ units of a single item), and consolidated quotes. Business terms are otherwise the same as these terms: payment is due at checkout.

Warranties

Manufacturer warranties apply where the manufacturer offers them. Contact us with your order number for warranty help and we will point you to the manufacturer’s process.

Accounts

Keep your emailed sign-in codes private. You are responsible for activity on your account. Tell us promptly if you believe your account was accessed without permission.

Liability

Our liability for any order is limited to the amount you paid for that order. Nothing in these terms limits liability that cannot be limited by law.

Governing law and changes

These terms are governed by Connecticut law. If they change, the new version is posted here and applies to orders placed after the change.